Round Trip Brewing Company is seeking an experienced and enthusiastic Taproom & Events Manager to lead the daily operations of our West Midtown taproom, event space, and beer garden. This role is responsible for cultivating a welcoming, community-driven environment for guests while empowering and developing a high-performing taproom team. The Taproom & Events Manager ensures that our beer, brand, and hospitality standards are consistently and proudly represented.
This is a hands-on leadership position that blends hospitality operations, event sales, staff development, and cross-department collaboration.
Taproom & Staff Leadership
- Plan, coordinate, and supervise taproom operations and staff schedules.
- Collaborate with the leadership team on recruitment, hiring, onboarding, performance management, and staff recognition.
- Coach, counsel, and provide constructive feedback to taproom staff to reinforce a strong hospitality mindset and authentic guest engagement.
- Lead by example by working shifts as needed and assisting with taproom operations, tours, and special events.
- Participate in regular staff meetings to share updates, train on new procedures and events, and gather team feedback.
Events Sales & Management
- Sell, book, and coordinate private events, a major component of taproom revenue.
- Respond promptly to event inquiries and proactively seek new event opportunities to increase bookings.
- Proactively reach out to potential new or returning clients to sell private events.
- Oversee event execution to ensure a positive guest experience and smooth operations.
Guest Experience & Community Building
- Foster a community-focused culture for both employees and guests.
- Interact with customers regularly to ensure an exceptional and welcoming experience.
- Design and implement strategies to increase taproom traffic and strengthen guest relationships.
- Schedule food vendors and coordinate with vendors as needed for events and taproom service
Beer Knowledge & Education
- Collaborate with the brewing team to lead regularly scheduled beer education sessions.
- Ensure taproom staff is well trained on Round Trip beers, including beer styles, ingredients, brewing processes, and brand stories.
Operations, Safety & Inventory
- Maintain a clean, organized, and welcoming environment in the taproom, beer garden, and parking areas.
- Ensure proper merchandise displays, up-to-date signage, and current menus.
- Perform regular inspections to ensure spaces are safe, presentable, and guest-ready.
- Manage inventory for taproom goods, including merchandise, paper goods, and office supplies; conduct monthly inventories.
- Ensure a safe working environment at all times and that accidents or incidents are reported promptly.
- Follow all cash handling and POS procedures accurately and consistently.
Collaboration & Communication
- Coordinate with the marketing team to ensure events, promotions, and brand messaging are aligned and effectively promoted.
- Participate in weekly leadership team meetings and complete action items by established deadlines.
- Maintain open communication with other managers, recognizing that responsibilities may overlap and teamwork is essential.
- Enthusiasm for craft beer and a passion for exceptional guest service.
- Previous hospitality management experience (3–5 years preferred).
- Strong communication, leadership, and interpersonal skills.
- Highly organized, energetic, and detail-oriented.
- Flexible availability, including weekends, evenings, and holidays as needed.
- Team-oriented mindset with the ability to collaborate across all levels of the organization.
- Knowledge of the brewing process is a plus.
- Cicerone certification or willingness to become certified.
- Ability to adhere to all local, state, and federal regulations regarding the service of alcoholic beverages.
Benefits provided as a full-time employee include:
- Competitive salary and compensation
- Commission paid on all private event sales
- Tip eligible during independently worked shifts
- Health Insurance (medical, dental, vision)
- 401k matched at 3%
- 10 days paid time off annually
- Beer benefits
Round Trip Brewing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We welcome all applicants who believe they meet the minimum requirements of available positions, with or without reasonable accommodation, to apply.